Back Office Operations Many back office tasks are integral to core business process of a company. Every hour you spend on your staffing agency back office operations is an hour you could have spent finding quality candidates or growing your business. Back office functions may include compliance, operations support, records, clearance, finance, and IT services, etc. Back Office Operations . Back office is any department or team in a firm that doesn't directly interact with the customer. As an investment management company, your goal is to generate returns for your clients, and revenue for your organization. Building upon 25 years of account management experience, TransCore has installed more than 35 back office solutions and currently operates eight customer service centers. In order to outsource them, one must be able to certitude that these tasks will be performed not only more efficiently or at a lower cost, but also with the highest level of quality than they have been performed in … Focused on Customer Service Excellence. Back-office functions are so broad that operations staff typically specialise in only one of these areas. Some generic back-office functions include: Find more similar words at wordhippo.com! Although the operations of a back office are not considered strategic, they are critical to business success. They will handle mobile and ATM deposits, order and reissue debit and credit cards, and perform wire transfers and check adjustment duties. That’s where we come in. The back office typically supports, and works to deliver on, the objectives and promises of the front office team. Typical functions include settlement of securities and derivatives including FX and commodities, reconciliations, issuance of new securities through Initial Public … Request a Consultation Apply for Funding. The back office in an investment bank might encompass departments like I.T., operations, HR, accounting and compliance. A functioning middle- and back-office plays a crucial role in achieving those objectives. Back Office Operations. The following are common examples of back office functions. The back office is the non-customer facing, operational areas of a company. Back office departments are historically far less efficient than customer-facing organizations or contact center operations. The back office is comprised of the areas that don’t directly generate revenue for the business, but provide vital support and administration. The term is most commonly used in the banking industry but is applied to other industries as well. 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